“We asked ourselves if we had the right organization in place to achieve digital maturity,” he recalled. He pointed out that while everyone wants simplicity, getting there means answering difficult questions. When asked about some of the biggest digital transformation challenges, Akbari discussed the gap between innovation aspirations and reality. “We have 14% market share in residential business…because we evaluate every step of the customer journey, including supplier choice…You can’t know your suppliers unless you have deep relationships and are collaborating with them at a very granular level…Collaboration is an absolute threshold issue in business today.” Close Gap Between DX and Business Realities “If you don’t partner with best-in-breed, like-minded companies to help deliver premium services to customers, you won’t win,” he said. “This innovation project will change the way we are working and enable us to position ourselves among digital front-runners within our industry.” Digital Platforms Are Core to Supplier RelationshipsĪcknowledging that no business does business alone, O’Rourke said that Stockland’s deep supplier relationship management strategy is foundational to customer centricity. Enhancing this technology with an augmented reality experience including mark-up annotations provides a solid basis for data insights, data-driven decision-making, and performance optimization,” said Farid Akbari, functional lead for Digital Transformation at OMV New Zealand. “The use of automation and AI-driven technologies for creating intelligent digital twins is a key enabler for global scalability and accelerates creating the digital backbone of the company during digital transformation. Its integrated workflow management relies on SAP S/4HANA, SAP Intelligent Asset Management, SAP Asset Manager, and HoloLens 2. Replacing paper-heavy processes with digitalized and integrated workflows based on the latest mobile solutions and wearable technologies will help OMV improve decision-making, performance, and efficiencies in inspections and maintenance. Oil and gas provider OMV New Zealand recently won an SAP Innovation Award for its groundbreaking digitalization that included digital twins and augmented reality (AR) in onshore and offshore inspections. ![]() Getting people’s minds away from physical to digital was…one of the biggest obstacles to overcome.” Digital Backbone Drives Innovation “We’re a tactile industry of property, bricks, and mortar. “We first looked at what digitization meant to us and came at it by putting the company on the core SAP platform,” said O’Rourke. The digital platform was designed to strike a balance between achieving three objectives: organizational risk, governance, and business growth. Stockland began by defining digitalization in the company’s own terms. “I’m absolutely convinced that in time we’ll look back and say that was one of the best things we did in the 70-year history of the company…Our digitization journey shows that unless you’re on the journey you’re going to struggle in business, not only in Australia, but globally.” “We now have a single source of the truth,” said Tiernan O’Rourke, CFO at Stockland. ![]() It’s replaced over 100 disparate, legacy software systems with SAP software, including SAP S/4HANA and SAP Ariba solutions, as well as embedded artificial intelligence (AI) and robotics. As one of the largest diversified real estate groups in Australia, the company owns, develops, and manages a large portfolio of retail town centers, workplace and logistics assets, residential communities, and retirement living villages. Digitalization Is a Mindset and Tech Transformationįor Australian-based Stockland, digitalization involved transforming people’s mindsets along with systems company-wide. Here is a sampling of the far-ranging thoughts on the sustainable business realities behind innovating on cloud-based digital platforms. Leaders from two high-performing organizations in ANZ recently shared their experiences with digitalization during a SAPPHIRE NOW session hosted by Des Fisher, innovation principal at SAP ANZ. Having experienced the equivalent of 10 years of digital change in the past 18 months or so, organizations are addressing the realities of transformation as digitalization becomes the business norm. Application Development and Integration.Governance, Risk, Compliance (GRC), and Cybersecurity.Accounts Receivable, Billing and Revenue Management.
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